Trilho

Terms of use

Version of 2026-09-11 · [email protected]

Short version: Trilho is a free, informational service. Timetables and fares come from the operators and may contain errors; always confirm before an important journey. We do not sell tickets.

1. The service

Trilho is a mobile app that aggregates timetables, lines, fares and alerts from public-transport operators in Portugal and proposes journeys. It is provided “as is”, without any guarantee of continuous availability.

2. Operator data

The information shown comes from open data published by the operators and by Portugal's National Access Point (NAP) and is reproduced without changing its content. Trilho is not affiliated with any operator. Delays, errors or omissions may occur; the operator's information is the binding one.

3. Tickets and payments

Trilho does not sell tickets or process payments. Where the app shows a purchase option, it sends you to the operator's website or app; the purchase is governed by that operator's terms.

4. Use

You may use the app for personal, non-commercial purposes. You must not attempt to overload, circumvent or automatically extract our service.

5. Liability

To the extent permitted by law, Trilho is not liable for damage arising from incorrect timetables, fares or alerts, nor for missed connections, journeys or resulting costs.

6. Privacy

Data processing is described in the Privacy policy and the DPIA.

7. Governing law

Portuguese law applies. Any dispute will be submitted to the competent courts in Portugal, without prejudice to mandatory consumer rights. You may also use the EU online dispute-resolution platform or a competent ADR body.

8. Changes

Any change is published here with a new date. Portuguese version: /terms.